Yesterday we launched a new feature in GoConnect and it’s wickedly cool. Update to version 1.3 of the app, you will see a new button under Premium Features in your settings menu. (It’s premium…but free).
Clicking here will allow you to link your GoConnect App with a Real Satisfied account. If you don’t already have an account set up, I suggest going to their website first and signing up. Here’s the quick set up process. It takes about 5 minutes.
1. Go to www.RealSatisfied.com
2. Sign up for the Agent Lite account with the same email you use for GoConnect.
3. Complete your profile (include your picture and company logo for best results).
4. Verify your account by clicking on the link in your verification email.
5. Go back to GoConnect and click “Activate” on the RealSatisfied set up.
6. The word Active will appear next to the word Real Satisfied.
Once that is done, the app will automatically send buyer and seller surveys when you “Confirm Closing” on a transaction.
I did it yesterday. I literally giggled with joy when I saw how fast it happened.
I had a buyer client who closed on a home yesterday morning and I sent a real survey – to a legit customer. It was almost instantaneous and she absolutely loved it! I prepped her for the email which helped set the expectation. I’ve never done this on a consistent basis in the past.
This is going to provide a level of professionalism I never thought I could achieve without some big complex feedback system. And it’s more consistent than sending a Survey Monkey survey because it happens automatically.



