I picked up a book this week called The Checklist Manifesto, by Atul Gawande.
I always knew we were on to something when we built GoConnect but I had no idea of the far reaching impact a simple checklist can have. Surgeons. Pilots. Commercial construction crews. Engineers. The World Health Organization. Chefs. They all use systems of checklists to perform their jobs at the highest level under conditions of extreme stress.
These checklists are not intended to replace years of experience or remove the artistry with which you conduct business. We use checklists because, sometimes, while we are tackling the really hard stuff…we forget about the stupid stuff.
Here’s the thing. Gawande tells countless stories of professionals adopting checklists, and the challenges that accompany any type of change to an established system. But when he said a Boeing pilot had worked for A DECADE to develop a series of checklists for pilots I realized we have been failing you. We can’t let you do this on your own. That’s too much to ask.
So I talked to a number of top performing agents and teams who have shared their checklists with me. I am translating them into GoConnect sized tasks (i.e. they fit on your phone screen) and creating an exhaustive list of possible tasks for you to use. Hopefully you will use them as a guide to build your templates in GoConnect, or add tasks to a particular transaction. Feel free to print them out or share them with other agents. If you have items you’d like to add, email them to me. I will translate and add them. Here is the first one: New Listing Checklist
I realize a real estate agent’s checklist may not save lives like a surgeon’s…but if your checklist can help you catch a stupid mistake the day before closing when two families have full moving trucks…you may save your own life. Shout out to Joe Rand for the book recommendation!